Privacy policy

We make every effort to ensure that we protect and respect the confidentiality of your personal data by implementing the necessary measures provided by the norms and regulations in force on data protection, including Regulation (EU) 2016/679 on data protection ("GDPR").

This chapter has the role of informing you about the personal data we collect from you. Or that you communicate us through this website, as well as how we process this data.

1. According to the norms and regulations in force on data protection ("GDPR") - personal data are defined that any information on an identified or identifiable natural person. In principle, they represent personal data, which also the company Life in mind: the name and surname of the natural person, the domicile, the email address, the CNP, the telephone number, the code/attribute of the registered account, the AWB type identification code for the delivery of the ordered product, etc.

1.1 Your personal data that the LIFE company collects and processes: the name and surname of the person, home (postal address for delivery), email address, telephone number, customer identification code/online identifier, billing data (in case of completion of an order), voice, bank information (in case of a return/repayment).

We do not collect and otherwise process sensitive data, as defined in the General Data Protection Regulation (shortened GDPR) in special categories of personal data. We also do not want to collect or process data from minors who have not turned 18.

1.2 So, according to "GDPR", they are personal data operators ("operators") - (i) Life Care Corp SRL, Romanian company with legal personality, with headquarters in place. Chisoda, DN 59, km 8+ 550 m left, Giroc commune, Timiș county, having no. of order in the Trade Register J35/1827/2005 and CUI 17639166 having the obligation according to the national norms and of the EU regulation 679/2016 (RGPD) to administer safely and only for the specified purposes, your personal data. These data were collected/processed/etc. In the commercial relationship with you and for which you have validly expressed your consent according to the legislation in force at the time of taking over and collecting personal data!

1.3 The company informs that the list within art. 6.1 and the following is purely exemplifying and that in relation to the service employed by the client, subscribed collects only those minimum personal data necessary to fulfill the goals/activities carried out by Life Care.

2. Provided by Social Logins).

3..

>> processing of orders and returns;

>> keeping the relationship with contractual partners for accounting purposes;

>> optimization of marketing activity;

>> Solving requests on fulfilling an order

>> marketing communications;

>> account administration within the platform;

>> statistical goals

>> Feedback provided to products and/or services offered by Life Care.

4. The company Life that collects, processes and manages your personal data in accordance with the Norms and regulations "RGPD" for the following periods of time: (i) in accordance with the provisions of the Civil Code regarding the legal institution of the prescription, as well as the contractual conditions assumed by accepting the terms and conditions, the personal data collected are archived/kept by the company (for a period of 3 years. non -intervening of return requests); (ii) the personal data collected are archived/kept by the company over a period of 3 years

Also the company Life which body can process personal data to inform you about products and services, promotional offers or for subscribing to the newsletter. As a general rule, these personal data will be processed for direct marketing purposes only with your consent and by using the communication channels (email, SMS, etc.) that you have indicated at the time of offering the consent. Under these conditions it is important to know that we will use your consent for marketing until its withdrawal, with the possibility of withdrawing this type of consent at any time.

The client Life who, by transmitting personal data, declares and accepts unconditionally that his personal data will be part of, be archived in the Life Database which, thus expressing an express and unequivocal agreement that his personal data be stored, used and processed according to the purposes specified in point 6.3.

5. Life company that informs you that the processing represents: any operation/set of operations on these data (with or without the use of automated means), respectively the collection, registration, organization, storage, adaptation, modification, extraction, consultation, use, dissemination, provision, alignment, combination, restriction, deletion, etc. (These operations are indicated as an example in the regulation, the notion of processing representing any kind of operation in relation to personal data).

6.

The company Life which body is a personal data operator according to the rules and regulators in force, including GDPR.

7. The company will inform that in relation to the activity/service chosen by the client, respectively the purpose of collecting personal data, Life that can transmit your data to the companies in the group, third parties or authorities, to meet the goals based on the grounds of processing activities. According to the regulation "GDPR", we inform you that we can transmit or provide access to certain personal data regarding you, to the following categories of recipients:

>> commercial partners for the supply of ordered products/services

>> to courier service providers;

>> payment/bank service providers;

>> to accounting service providers, to keep the accounting records by external authorized, if necessary;

>> to other companies with which we can develop common programs for the market offer of our goods and services;

>> public authorities.

We assure you that we will submit all the diligence that the empowered and/or third contracting party offers sufficient guarantees to implement adequate technical and organizational measures, so that the procedures meet the requirements of legal norms and regulations, including GDPR and to ensure the protection of the data subject (natural LIFE person).

8. The basis for which we process this personal data and administer this collected data may be in relation to the purpose of processing your consent, granted on the occasion of creating the online account and its validation, by requesting to become a LIFE client. At the same time, the basis is also a legal and/or contractual one, based on the contract/commercial report that was born between you, the client and the company Life Care, by placing the order and making the payments of the ordered products, by making returns of the non -compliant and/or refused products, but also a legitimate and indispensable basis of the company and the company. We will process your personal data to improve and take protective measures, whenever it is required, for the protection regarding the use of the website and the users of the LIFE platform that against cyber attacks, measures to prevent and detect fraud attempts, including transmitting information to public authorities, measures to manage other risks.

9. We also want to be completely informed and we understand to present the principles set by the EU Regulation 679/2016 and the User Rights on Personal Data.

10. The European Regulation in the field of personal data protection regulates a number of 6 principles to be respected by the operator (Life Care) when processed personal data:

1. The principle of legality, equity (fairness) and transparency. According to this principle, the company must ensure (1) that data processing must be done only in respect of the legal provisions, any other processing will be considered to be illicit, (2) that it processes the data only in the ways that the person in question would reasonably expect (3) that the processing must be transparency, that is, the operator to use the personal data.

2. The principle of limiting the purpose for which the data is collected. Our company respects this principle, forcing it to collect/process personal data only for the purpose determined and transmitted to the person.

3. The principle of minimal reduction of processed data. Our company respects this principle by collecting/processing only those minimum data necessary to carry out operations, adopting rules to ensure that it will not collect unnecessary data in relation to the commercial operation.

4. The principle of accuracy, current data. Our company will collect/process from its customers only accurate and current data.

5.. The principle of keeping the data for a period necessary to achieve the purposes for which they are processed. Our company respects the principle regulated by the European Regulation, archiving/keeping your data only for the time period necessary to achieve the goals.

The principle of integrity and confidentiality. Our company has implemented all security measures and has ordered at the level of their own departments norms that are meant to ensure the security against unauthorized and illicit processing and against accidental data, damage or damage.

11. The European Regulation has ruled that natural persons (Life Care) benefit from 8 (eight) rights as follows:

a) the right to information (art. 13, art. 14). To take into account that in the introductory part of the document "Terms and conditions", as well as by this chapter, the information about: the identity and contact details of the operator and its representative are presented; the contact details of the data protection officer; the purpose of processing and legal basis; recipients or categories of recipients; data transfer information to a third country; appropriate guarantees; storage period; his rights; the right to formulate complaint; any consequences of data provision; the existence of an automated decision -making process.

b) the right to access (art. 15). The right to access of persons is respected by the company and concerns the following: confirmation regarding data processing; access to processed data; providing a child of personal data, which are the subject of processing; obtaining additional information (against a reasonable tax); remote access through a system that allows you to view data by the data subject; checking the identity of the person requesting information.

c) the right to rectification (art. 16, art. 19). The right to access of persons is respected by the company and concerns: indexed data rectification; Data complement.

d) the right of deletion (art. 17, art. 19). The company respects the right of deletion exercised by natural persons only in the conditions in which this right is exercised in a motivated/founded manner:

1. Reasons: the data is no longer necessary; withdrawal of consent; opposition; illegal processing. Also, by creating the account each client has given the agreement that Life transmitting its personal data to the contractual partners based on a legal obligation imposed by the European Union law or the internal one; offering products/services to a child, if the legal conditions are not met;

2. The law cannot be exercised and implicitly respect if the processing is necessary for: the right to free expression and information; respect for a legal obligation; performing a task in the public interest; in the field of health; archiving; scientific or historical research; statistical goals; finding, exercising or defending a right in court.

e) the right to restriction (art. 18, art. 19). The regulation confers this right to persons, and can be exercised as follows:

1. Cases: contesting accuracy data; illegal processing; data is no longer necessary;

2. The operator can only store the data;

3. Any processing regarding restricted data requires the consent of the data subject;

4. The operator communicates to all recipients rectification, deletion or restriction of data.

f) the right to portability (art. 20). According to the provisions of the regulation, the company respects the right of persons to request the portion of their own data, in a simple format, easy to read and to transmit them to another operator chosen by the person who exercises his right.

g) the right to opposition (to cease processing activity - art. 21), can be exercised only for the following purposes: direct marketing; research, scientific, historical, statistical; fulfilling a task in the public interest, the exercise of public authorities; the legitimate interests of the operator or a third party.

h) the right not to be evaluated by automatic profiling (art. 22) assumes:

1.. granting scoring - points;

2. Exception: the existence of the person's consent.

i) users have the right to address justice

It is good to know that you can also contact the company/ data protection officer at the company level at the email address datprotection@life-care.com we assure you that we will make the necessary efforts to respond promptly to your requests and to provide the details you need!

We also inform you that you have the right to file a complaint with the Supervisory Authority regarding the processing of your personal data. In Romania, the contact details of the data surveillance authority are as follows:

National Supervisory Authority for Personal Data Processing. G-ral Boulevard. Gheorghe Magheru, no. 28-30, sector 1, postal code 010336, Bucharest, Romania, telephone: +40.318.059.211 or +40.318.059.212; E-mail: anspdcp@dataprotection.ro.

For the exercise of the rights stipulated above, as a customer of Life who, you have the right to address a written, dated and shipped request to the addressdataprotection@life-care.comby which to exercise your right and lawfully exercising your right of intervention, regarding: (i) rectification, updating, blocking or deletion of which is not in accordance with the provisions of national legislation (Law no. with personal character and regarding the free movement of these data and repealing Directive 95/46/EC, as well as of the EU Regulation 679/2016, being able to be exercised for all actions mentioned in particular when the data are incomplete or inaccurate; It involves a disproportionate effort towards the legitimate interest that could be damaged, respectively for (IV) the cessation of its personal data to the extent that this is possible according to the purpose of processing.